With a strong foundation in administrative operations and BPO support, Lorraine specializes in creating structure, driving efficiency, and fostering collaboration across teams and clients. She has led initiatives such as training programs that not only enhanced internal workflows but also strengthened cross-functional alignment.
Her experience spans client coordination, SOP development, and team support—ensuring that both people and processes are set up for success. Lorraine firmly believes that effective leadership is the key to empowering teams, inspiring growth, and driving sustainable results. She leads with empathy, clarity, and a commitment to continuous improvement.
Lorraine is passionate about developing others while also investing in her own growth as a leader. She thrives in fast-paced, service-driven environments and is always looking for ways to elevate team performance and operational excellence.
