Junior Virtual Receptionist

• Immediate start
• With Night Differential
• Medical and dental insurance

Job Description

Junior Virtual Receptionist is responsible for answering and transferring calls, responding to emails as needed, and providing administrative support—all from a remote location. The role is ideal for companies seeking a professional presence without an on-site receptionist. 

Essential Responsibilities

• Answer and route incoming calls and professionally
• Respond to emails and online inquiries
• Maintain accurate records of interactions
• Coordinate with internal teams to relay messages or escalate issues
• Perform light administrative tasks (e.g., data entry, document formatting) 

Essential Skills

Technical 

•  Proficient in VoIP Systems 
•  Familiar in Google Drive, Dropbox, and OneDrive for cloud-based storage and sharing 

Business and Management 

• Efficient workflow and resource planning 
• Customer-centric mindset and value-driven decision-making 

Interpersonal 

• Convey complex terms in a simple, professional manner. 
• Ability to collaborate with diverse teams. 
• Maintain positive relationships with vendors and clients. 

Personal 

• Organizational and time management skills to handle multiple contracts and deadlines. 
• Proactively identifies issues and suggests solutions 
• Detail-oriented and self-motivated. 
• High degree of integrity and accountability. 
• Willingness to learn and adapt in a dynamic environment. 

Qualifications

• High school diploma or equivalent (associate or bachelor’s degree preferred) 
• 1–2 years in customer service, administrative support, or receptionist roles 
• Excellent verbal and written communication skills 

Other Benefits and Perks

• Paid training
• 10% Night differential pay
• HMO coverage at day 1
• Monthly Team Engagement Activities
• Twice a year team building activity
• Monthly Loyalty Bonus effective 1st Anniversary
• 15 leave credits per year (Usable upon regularization)
• Additional 4 leave credits + 1 birthday leave at 1 year
• Milestone bonuses and additional paid leave at key tenure milestones