Communications Specialist

• Good Working Environment
• With Night Differential
• Medical and Dental Insurance

Job Description

• The Communications Specialist leads the design and delivery of training programs that elevate communication excellence across all levels of the organization.

Key Responsibilities

• Design and deliver training sessions on professional and client-facing communication, including writing, presentation, and interpersonal communication skills
• Conduct training needs analysis (TNA) to identify gaps and recommend targeted interventions
• Develop learning modules, communication toolkits, and post-training evaluation tools
• Facilitate one-on-one or group coaching for employees needing communication support
• Collaborate with Managers to align communication standards across departments
• Track training effectiveness and improvement through feedback and communication audit results
• Support company-wide communication initiatives as part of the Core Services Leadership strategy.
• Design and deliver communication skills training programs for various audiences (i.e. new hires, heavy client-facing staff, team leaders).

Preferred Skills

• Experience in conducting client communication or leadership training in a corporate setting
• Ability to develop structured communication frameworks, toolkits, or playbooks
• Certification in Training & Development, Coaching, or Adult Learning (advantageous)
• Strong interpersonal skills and emotional intelligence

Qualifications

• Bachelor’s degree in Communication, Education, Organizational Development, or a related field.
• At least 3 years of experience in corporate training, coaching, or communication-focused facilitation, preferably with exposure to American clients or multinational environments.
• Proven expertise in professional communication, stakeholder management, and presentation skills
• Strong facilitation, public speaking, and coaching skills
• Excellent written and verbal communication
• Familiarity with adult learning methodologies and digital learning tools

Other Benefits and Perks

• Paid training
• 10% Night differential pay
• HMO coverage at day 1
• Monthly Team Engagement Activities
• Twice a year team building activity
• Starbucks Monday (last Monday of the month)
• Lunch Wednesday (3rd Wednesday of the month)
• Monthly Loyalty Bonus effective 1st Year Anniversary
• Milestone Bonus (3rd, 5th, 10th year anniversary)
• 15 leave credits per year (Usable upon regularization)
• Additional two leave credits at 1 year and another every 2 years thereafter.